Business Process Outsourcing Qualifications for BOI

This covers voice and non-voice IT-enabled services such as contact center, business/knowledge processing, software development, animation, data transcription, engineering design, and ICT support services.


A contact center project must have a minimum investment cost of Philippine Peso equivalent of US$2,500 per seat to qualify for registration. This amount covers the cost of equipment (hardware and software), office furniture and fixture, building improvements and renovation, and other fixed assets except land, building and working capital.

If equipment used were leased, the same should be converted to assets in terms of commercial interest rates and amortized over a five-year period.

If equipment were consigned, the same should have an assigned value to be considered part of project cost.

Any of the following may qualify for pioneer status:

– Introduces a major innovation in technology
– With project cost of at least the Philippine Peso equivalent of US$5 million (excluding cost of land and building) to be put up during the first year of operations

**All ICT projects shall install internal security system compliant with BS 7799 or its equivalent.


Triple I can set-up your Project in the Philippines, and register with the BoI for tax incentives:

  • Business Registration in the Philippines
  • Preparation of your BoI application documents
  • Philippines Office Set-up
  • Completion and Awarding of BoI certificate
  • Ongoing accounting works quarterly with BoI
  • Filing with BIR to receive tax incentives

Visit to the Board Of Investments BoIInvestment Priorities Plan to see which businesses can avail of tax incentives